Core Operations Team Lead

Title: Core Operations Team Lead (Remote)

Location: worldwide

Category: Operations

JobDescription:

Social Discovery Group(SDG) is a global technology company that builds apps at the intersection of dating, social, and entertainment. The company’s portfolio includes 70 social discovery platforms with a focus on AI, game mechanics, and video streaming. We actively support and invest in social discovery startups worldwide through our CVC fund.

More than 500 million people in 150 countries enjoy our products, and we strive to have ten times as many.

SDG investsin social discovery technology startups around the world.Our InvestmentsincludeOpen AI, Patreon, Flo, RAW, EVA AI, Clubhouse, Magnet, Woebot, Flure,Astry, Coursera, Academia, Harbour, Space, Auto1, DocSend, AppAnnie, Rapyd, Boom Supersonic, Trading, View, K-Health and many others.

We solve the problem of loneliness, isolation, and disconnection with the help of digital reality.

Ourdigital nomad team of more than 1200 professionalsworks all over the world.Together, we are solving the prevalent problem of loneliness and shaping Social Life 3.0 a new digital reality where people will be able to fulfil their needs for communication and attention from other people and artificial life forms.

Our teams of digital nomads live and work remotely fromCyprus, Malta, the USA, Thailand, Indonesia, Hong Kong, Japan, Australia, Poland, Israel, Turkey, Latvia and many others.

We are looking for aCore Operations Team Lead.To be the lead of the operations team, which is to maintain the mission-critical products of the company.

The main team tasks – ensuring availability of IT services, deployment changes, and solving incidents.

We are looking for a playing leader who can organize processes inside the team and reinforce their technical expertise.

Your main tasks will be:

• Manage operation team (4 persons). Set\track\prioritize tasks. Set goals and expectations for the team and individual team members;
• Develop and monitor performance metrics, SLI/SLO and KPIs to assess team efficiency and effectiveness.
• Analyze current application infrastructure, identify areas for improvement and implement process enhancements to optimize infrastructure.
• Manage to resolve operational issues in a timely manner.
• Implement solutions to prevent recurring problems and improve overall efficiency.

We expect from you:

• Good understanding and experience in web infrastructure
  • Kubernetes;
  • RabbitMQ;
  • MS SQL.

• Good experience with infrastructure analytics tools
  • ELK;
  • DataDog;
• Significant work experience as System administrator, SRE, DevOps – maintenance and deploying applications with microservices architecture, developing CI/CD, setting up business monitoring, having real cases with automation IT operational processes and building strong application support teams.

What do we offer:

• REMOTE OPPORTUNITYto work full time;
• 7 wellness daysper year(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
• Bonuses up to $5000for recommending successful applicants for positions in the company;
• Full payment forprofessional training, international conferences and meetings;
• Corporate discount forEnglish lessons;
• Health benefits.If you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee according to the paychecks. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
• Workplace organization.The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
• Internal gamified gratitude system:receive bonuses from colleagues and exchange them for time off, merch, team building activities, massage certificates, etc.

Sounds good? Join us now!