Community Manager (Social Media)

Title:Community Manager (Social Media)

Remote:Digital

Full time

Location:United States

Job Description

Praytell is hiring a Community Manager to join our Digital team!

We’re a creative communications agency made by teams with strategic minds and spirited hearts. We create timely, integrated, headline-worthy campaigns across social, earned, digital, and more. After 10 years of cooking up award-winning work, we know one thing for sure – we’re just warming up.

If you’re looking for an opportunity to join an ambitious team that is singularly focused on doing great work with great people and making your mark in an industry long overdue for a shakeup, we’d love to hear from you!

As a Community Manager you will be:

• Cultivating communities across a wide variety of social media channels (LinkedIn, Instagram, Facebook, X, TikTok, etc.) for brands on a daily basis by accurately posting and/or scheduling content, reactively and proactively engaging with audiences
• Conducting daily social listening to monitor for relevant industry/brand conversations and potential trendjacking opportunities
• Consistently reporting back on community management trends to help inform brand recommendations and content
• Partnering with the day to day account, project management and creative teams to ensure community management activities are fully aligned with and support related brand programs and priorities
• Collaborating with brand customer service team as needed
• Assisting the copywriting team with content development
• Assisting the strategy and account teams with reporting and analytics
• Participating in brainstorms and big idea development, client calls and team TRAVEL”>TRAVEL”>meetings
• Staying up-to-date on the latest platform and industry news, trends and best practices in the social media space to regularly share out with teams and clients

Requirements

Experience you have:

• 1-2 years of community management experience under your belt (bonus points if it’s at an agency)
• Deep understanding of the top social media channels and the latest functionality/features
• Proficiency in one or more content management tools such as Sprinklr, Hootsuite or Khoros and analytic platforms in the past
• An understanding of good customer service and how to relay it online while remaining professional in tone and on-brand

Equally as important, you are:

• Meticulous and well-organized
• Flexible and adaptable
• Collaborative and a team player, with a can-do attitude
• A creative thinker and problem solver
• Ambitious and entrepreneurial
• Inquisitive and eager to learn
• Honest and ethical
• Connected to culture
• Committed to advancing diversity, equity, inclusion, and belonging in the workplace

Benefits

• Salary Range: $55,000 – $65,000 (The actual compensation amount paid may vary and will be determined based on factors including the applicant’s experience, expertise, skills and abilities.)
• Comprehensive health insurance with no-employee-contribution options + family subsidy
• Employee stock ownership plan where you receive shares of Project Worldwide, our parent company, for every year you work here
• Traditional and Roth 401(k) options with an annual employer contribution based on company performance
• Four-day workweek
• Flexible time off, more than a dozen company holidays, and mental health days
• Flexible work locations (with approval from leadership)
• Employee assistance program giving you and your family access to mental health resources, family and relationship support, career resources, legal and financial services, discounts, and more
• Paid parental leave and fertility support programs
• Training and team-building programs and activities
• Camp Praytell, our annual company TRAVEL”>offsite (eligibility based on employee start date)
• Our wonderful employee resource groups
• And more!

Interview Process

• Submit Application
• Phone Screen (30 minutes)
• Team Interview (1 hour)
• Final Interview (30-45 minutes)
• Skills Test (TBD)
• Offer
• Target Start Date: Mid to Late July

Equal Opportunity Employer

We are an equal opportunity employer. We welcome all people at our company and do not discriminate. Period. All qualified applicants will receive consideration in accordance with federal law requirements, and because it’s the right thing to do. We comply with the applicable state and local law governing non-discrimination in employment in every single one of our locations, and we prohibit any form of workplace harassment based on any protected class.