Communications and Change Management Lead

Title: Communications & Change Management Lead

Location: United States

Type: Remote Full-time
Workplace: remote
Job Description:

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

We’re expanding our Internal Communications team by adding an experienced Communications & Change Management Lead to help our employees – aka Krakenites – stay informed, engaged and empowered. With all the exciting things happening at Kraken, and the fast pace at which the company and wider industry are developing, this is the perfect role for an ambitious and talented communications professional ready to take their career to the next level.

In this 100% remote position, you’ll partner with leaders and teams across the company to shape and execute internal change communications strategies. Reporting to our Global Director of Internal Communications, you’ll work closely with our People Team (aka Krakenite Experience or KX) to support the launch of internal programs, guide our global teams through organizational changes, and drive employee engagement initiatives.

Join our mighty Communications team of talented professionals as we work together to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.

The opportunity

• Serve as the communications and change lead focused on supporting our global People team and related employee programs and initiatives.
• Create and execute internal communications strategies to support business and organizational changes, new program launches, and engagement with existing Kraken offerings.
• Plan, produce, and promote inspirational employee-focused content, including videos, presentations, internal messages, and events.
• Track and measure the effectiveness of communications and change management strategies, and calibrate as needed.
• Identify opportunities to continually improve communications and change management efforts at the team/function levels and companywide.
• Ensure People team and other functional communications are aligned with Kraken’s brand voice and global internal communications strategy.
• Required to collaborate with leaders on central and west-coast US timezone daily.
• Based in US preferred.

Skills you should HOLD

• 5+ years experience in internal communications and change management, preferably with a technology company.
• Experience working with HR and delivering HR-focused change communications programs.
• Superior written and oral communication skills with a laser eye for detail.
• Bachelor’s Degree in Communications, Journalism, or equivalent experience preferred.
• Excellent organization and project management skills.
• Willingness to work hard and roll up your sleeves to get work done, even when at times it is outside the scope of the job.
• Ability to develop creative, effective approaches to difficult communications challenges.

Location Tagging – #US

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.