Client Support Representative
We are hiring at InnQuest Software for a Customer Support Representative to join our growing team in North America!
The successful candidate will have at least 2+ years previous experience in Hospitality Management or Supervision of Hotel Front Desk or Back-Office Environment experience!
The Customer Support Representative will provide support for all InnQuest products, facilitating case management and solutions. This position is crucial to high customer satisfaction among InnQuest clients. A successful candidate must be able to assess and diagnose client issues, as well as effectively articulate solutions to clients via telephone, e-mail and chat.
InnQuest Software is a leading solutions provider for the hospitality industry with offices in the United States, Australia, Canada and the UK. Our technology and services leadership, combined with hospitality expertise and global scale help more than 5500 properties in over 100 countries manage more than 450,000 hotel rooms every day!
Hotel Management experience is essential for this position!
Here is a little window into our company: InnQuest Software was founded in 1994 with a belief that guests deserve an excellent hospitality experience and hoteliers deserve a management system that would allow them to maximize the guest experience and property. InnQuest’s popular hotel management software, roomMaster, is used in over 100 countries and by over 5,500 clients worldwide. The software was developed by hoteliers for hoteliers and has been widely praised for its intuitive performance and ease of use. roomMaster provides every software management product a hotel needs in one simple turnkey solution, including a booking engine with a channel manager linked to Expedia and Booking.com. InnQuest’s office is in Tampa, Florida, with international offices in Australia, Canada, and the United Kingdom with resellers in the Caribbean, Fiji, New Zealand, Cambodia, Malaysia and South Africa.
The successful candidate can be based anywhere in North America and work remotely from home!
What your day will look like:
For further information about InnQuest Software, you can visit our websites at: www.innquest.com
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.