CAST Operations Specialist

Title: CAST Operations Specialist

Location: United States, Remote

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

Nearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

As a CAST Operation Specialist on our team, you get to support the day-to-day administration of our clients’ 401(k) plans and ensure accurate and timely financial transactions. Part organizational whiz, part detail ninja, you may be early in your career, but you are methodical, responsible, and eager to make a great impact at an early-stage startup.

What you get to do every day

• Fully responsible for deconversion/termination procedure to ensure HI is within compliance regulations while handling unique requests from new recordkeepers/Plan administrators:
  • Update Retool system for deconverting/terminating plans
  • Reconciliation of the plan two weeks in advance to address the following:
    • Cash imbalance between Record Keeper and Trading platform
    • Fund imbalance between Record Keeper and Trading platform
    • Resolve excess cash in the plan
    • Perform cash movements
    • Process unprocessed dividends
    • Ensure no payroll gets processed after the date agreed to between HI, plan admin, and the new provider
    • Ensure all payrolls get processed until the date agreed to between HI, plan admin, and the new provider
    • Provide the Benefits Processing team with a list of transactions that need to get completed by the blackout date
    • Provide updates and answer questions for the Benefits Processing team with regard to deconversion/termination timelines
    • Audit plans for new transactions up to the liquidation date
  • Liquidate funds for deconverting/terminating plans
  • Doing a final audit of the plan for new transactions/possible dividends and preparing wires, and sending them to the new provider
  • Preparing final reports for client
  • Researching ROTH Basis amounts and updating accordingly (adding ROTH data reported by LT, subtracting distributed amounts, etc.)
  • Researching and answering follow-up questions from the new provider
  • Verifying and processing trailing transactions

What you bring to the role

• Retirement Plan Services experience to include the following:
  • Actuarial valuation of Defined Benefit plans and government reporting
  • Computer programming for complex retirement plans of large corporations, to perform data analysis and to calculate benefits under different options for participants’ retirement benefits of Defined Benefit retirement plans and to project benefits under defined contribution plans
  • Data analysis of Defined Contribution plans conversions
  • Administration of Deferred Compensation plans
• BS Degree
• Exceptional Accuracy and attention to detail
• Advanced Excel skills
• Proficient analytical analysis
• Exceptional research skills

Please feel free to apply to this position even if you do not meet 100% of the requirements listed above.

Why you will love working at Human Interest

Mission – Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.

Culture – Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.

• Customer obsession
• Long-term orientation
• Autonomous and accountable teams
• An escalating bar for talent and performance
• Fundamental optimism

Read more

Compensation – The salary range target for the role seniority described in this job description is $60,000 – $75,000. Final offer amounts depend on multiple factors including candidate experience and expertise, geographic location, compensation/equity mix, and market data. This position may also be eligible for additional incentives such as equity awards, short-term incentives, or sales compensation.

Benefits –

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Generous PTO and parental leave policies
• Lyra – Enhanced Mental Heath Support for Employees and dependents
• Carrot – Fertility healthcare and family forming benefits
• Candidly – Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; annual wellness stipend
• Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech
• Fun online and regional events and celebrations and department and company offsites
• The vast majority of our positions can be 100% remote

About Human Interest:

We’re a high-growth, Series D-funded company that’s changing the retirement industry. Named one of America’s Best Startup Employers by Forbes, one of the Best Places to Work by the San Francisco Business Times, and a Top Company by Y Combinator, we’ve raised $337M and are backed by leading investors, including TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and others.

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

Human Interest employees must adhere to the Company’s security policies and Code of Ethics.

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: https://humaninterest.com/disclosures