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Call Center Training Instructor (Hybrid Remote in New York City, NY)

We have an exciting opportunity for a Training Coordinator in Conflict-Free Evaluation and Enrollment Center Expansion (CFEEC/IA) Project. This position will provide support to the CFEEC/IA Project in NYC.

This is a hybrid remote position in New York City. This position reports to the Supervisor - Training, CFEEC/IA.

About the New York Independent Assessor (NYIA)

The New York Independent Assessor (NYIA) is a program for New York State Medicaid consumers who want to receive community-based long term care services and supports. A NYIA nurse meets with these individuals to assess how their care needs affect their daily lives. The results of this assessment determine whether these individuals qualify for these services under their Medicaid coverage. Maximus administers this program for the State of New York.