Call Center Telemarketer

Title: Call Center Telemarketer

Location: IA-Des Moines; USA – Remote

JobDescription:

Connect with Quadient

Quadient is a global leader in customer communication solutions. With over 100 years’ of experience and still going strong, we aim to be the driving force behind the world’s most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections our people create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career – and help our future-focused team lead the way.

Are you a persuasive communicator with a knack for making high-volume manual calls? Do you thrive in a goal-oriented environment? If so, we want you on our team as an Outbound Telemarketing Representative! In this dynamic role, you will leverage our competitive database to conduct qualified surveys and generate business opportunities. This permanent, remote position offers a competitive base salary plus commission, paid bi-weekly, along with excellent benefits.

Your role in our future

• Make high-volume B2B manual calls to generate and qualify leads
• Follow up on call assignments provided by your supervisor
• Accurately enter prospect information into our sales database
• Consistently meet or exceed individual and departmental goals
• Uphold company policies and maintain professional communication at all times

Your profile

• At least 1 year of recent experience in high-volume manual calling (165+ calls per day)
• Exceptional verbal and written communication skills
• Proven ability to meet and exceed performance targets
• Strong persuasive skills and ability to handle objections effectively
• Experience with CRM systems (e.g., Salesforce, Oracle)
• Proficient in using multiple computer systems and basic Microsoft Office applications (Outlook, Word, Excel)
• Minimum of a High School Diploma or GED; Associate’s Degree preferred

Please note: This is not a customer service position

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

Help us stay ahead of the curve. Apply now.

#LI-NB1

#LI-Remote

This position has an hourly pay range of:

$19.38-$29.09

Quadient, Inc. has standard ranges for all U.S. – based roles, based on function, level, and scope, which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates, we share these targets on all job postings . Final salary offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the ranges listed.

Rewards & Benefits

Flexible Work : Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join diverse communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing : Access our complimentary employee assistance program for mental health support.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we all are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares – in a culture which embraces difference and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at careers@quadient.com

Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.

*This includes being an Affirmative Action Employer in the United States.

People. Connected.