Business License Coordinator

Title: Business License Coordinator

Location: United States

• Full-Time
• Remote USA

ROLE:

The Business License Coordinator is part of the National Contracting and Provider Enrollment team that supports the overall success of multiple business units within TridentCare in ensuring successful revenue cycle performance. The role will involve working both individually and as part of a team, cross functionally with other colleagues within the company. The position will perform technical and specialized work in the coordination, application and follow-up of complex general and regulated business license and business filing applications and modifications to such documents. In order to succeed in this position, the ideal candidate must demonstrate the ability to perform multiple tasks, the ability to pay very close attention to detail, ability to adapt to changing internal and external customer demands, able to set and meet deadlines and have a proven record of excellent customer service skills, and a good understanding of the health care marketplace.

TASKS AND RESPONSIBILITIES:

• Completes initial or renewal business license applications, state Secretary of State and fictitious name filings, using factual and accurate information from corporate ownership organizational charts, business documents, etc.
• Determines specific required application processes including fingerprinting, inspections, and appearance before the various state boards and regulatory agencies
• Reviews complex general and regulated business form applications for completeness, accuracy and compliance with codes and regulations
• Working with various state agencies and/or outside counsel to determine appropriate business filings
• Enters business filing information into an automated tracking system; pays and collects receipts for appropriate fees
• Establishes necessary files and distributes licensing documents to other departments
• Processes changes in ownership and/or business location, sale or closure of businesses and other changes to the filing documentation
• Maintains logs and records of work activities
• Maintains on-going communications with local, state and federal regulatory agencies to coordinate and resolve problems
• Uses a variety of standard office equipment, including a personal computer, in the course of the work
• Contributes to the efficiency and effectiveness of the team’s service to its customers by offering suggestions and directing or participating as an active member of a work team
• Performs a variety of general office support work related to the business filings
• Performs other tasks as assigned by the National Director

SKILLS|EXPERIENCE:

• High school diploma or equivalent required
• Two (2) years of full-time experience in a financial, legal, or customer service environment; legal assistant candidates will be given preference
• Excellent written and oral communication skills
• Excellent customer service skills are crucial, both internally and externally
• Critical thinking and attention to detail a must
• Ability to perform in fast paced environment while maintaining a professional attitude
• Ability to work and communicate properly with all levels of users
• Ability to independently prioritize issues and escalate when appropriate
• Ability to function efficiently in a computerized environment
• Service Now experience helpful

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; to handle or feel; to talk and to hear. The employee is occasionally required to walk, sit, reach with hands and arms and stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

Standard office or home office environment

Pay Rate: $25-30 per hour

Benefits:

TridentCare offers a competitive wage and robust benefit package to full time employees. Part time employees are eligible for many of the same below, pro-rated. Benefits include:

• Two weeks of vacation time
• Health Insurance after 30 days!
• Sick time
• 8 paid holidays
• Same day pay available
• Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
• Dental insurance
• Vision insurance
• Disability insurance
• Company paid life insurance
• 401(k)