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Bilingual Contact Center Representative (Full-Time)

Mass Markets - JobID: 33454 [Call Center Representative] As a Contact Center Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling ; Research systems to find missing information as applicable; Coordinate with other departments to resolve issues when needed; Document and process customer claims in appropriate systems; Lead fact-finding discussions to determine the best options for the customer...Hiring Immediately >>