Agile Product Owner Director, PBM BPO Department - Work from Home - Express Scripts

Job Description The Agile Product Owner Director, PBM BPO Department - Work from Home - Express Scripts has direct oversight and responsibility for NCPDP Telecommunication standards which includes management, oversight, and implementation of enterprise-wide, xlarge scale cross-functional PBM Operations initiatives. The role will serve as a primary stakeholder to support and implement future versions of the NCPDP Telecommunication standard. This Director BPO role is responsible to drive, and at times serve as the Business Sponsor, for all internal NCPDP Telecommunication compliance projects impacting retail, point-of-sale capabilities. Additionally, this includes but is not limited to monitoring business processes, analyzing claims data, identifying process improvements, and resolving issues that might be impacted via the retail pharmacy experience. This position is also responsible for managing all aspects of a business product operations team including BPO to BPO negotiation for Technology resources, stakeholder support for Enterprise efforts that impact Retail Point-of-Sale Adjudication (Telecom), external switch vendor management, and PBM Operations business expertise to drive flexible and strategic solutions. The role requires the ability to lead, collaborate and coordination with the POS Claims Technical Product Owners (TPO) related to any retail POS adjudication changes, build a synergistic and strategic partnership with technology, while supporting all aspects of the Agile methodology, and assist in making decisions on management of retail POS technical debt in close alignment and coordination with new product support needs, pending and impending Telecommunication changes, and the long term strategic goals for the organization. In addition, this role does require active participation and influencing with a key industry standards organization, NCPDP, via external forums; including Work Groups (WG), Task Groups (TG) and Committees. This would include providing feedback within discussions, offering potential solutions and seeking leadership roles as opportunities arise. Additional responsibilities include: + Work with CTPOs, Delivery Managers, SAs and Technology leadership preparing timelines and deliverables to achieve Supply Chain margin, revenue, or foundational capability goals while addressing obstacles and competing priorities in a timely manner + Directly manage the team to achieve expected deliverables across multiple functions, domains and sub-domains + Ensure appropriate project and development methodologies (e.g. AGILE, SCRUM, etc.) are used with technology partners to structure and manage interdepartmental and intra-departmental initiatives efficiently + Ensure initiative testing plans are effective and complete and support post de-deployment review + Manage all capability backlog prioritization and work + Actively participate in the Adjudication and Capability Summits with Technology to stay abreast of emerging Technologies in order to deliver flexible solutions to the business Qualifications: + Bachelor's degree. Preferred in Pharmacy, Health Care Management or Computer Science + 10+ years of leadership experience + 8+ years of IT experience + 8+ years of PBM experience + Experience with large, cross-functional project management skills + Technology experience or a liaison position that interfaced extensively with Technology + Preferred extensive experience in PBM Operations If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 146,100 - 243,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna () . About Cigna Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make? _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email: _for support. Do not email _for an update on your application or to provide your resume as you will not receive a response._ _Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._