Administrative Assistant – Technology Integration Group

Remote Administrative Assistant – Technology Integration Group

Remote, United States

Description

Awarded Inc. Magazine’s Best Workplaces 2022 & 2023!

AccountingDepartment.com is the leader in outsourced virtual accounting services for businesses – and our family is growing! Perhaps your next career adventure awaits!

AccountingDepartment.com never settles with status quo. We strive to make sure our staff have plenty of opportunities that broaden skill sets and ultimately enhance career satisfaction while working here. If you’re someone who wants to make a difference, is a confident communicator, loves a good challenge, and happily embraces change, then we sound like a perfect match!

It’s been an exciting 20 years at AccountingDepartment.com! We hope you will join us as we continue this exciting revolutionary journey we are on.

Your Role:

The Administrative Assistant at AccountingDepartment.com plays a pivotal role in coordinating the operations, procedures, and resources of the Technology Integration team to enhance organizational effectiveness and streamline workflow. This position demands clear and professional communication with both internal and external clients. Exceptional organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment are crucial. The ideal candidate possesses a passion for assisting others, thrives in a dynamic environment, and exhibits proficiency in technology.

There will be ample amount of training provided for this position, as we realize some responsibilities are unique to AccountingDepartment.com. This is a great opportunity to develop a unique set of competencies and talents to add to your skillset toolbox!

Essential Duties & Responsibilities:

  • Calendar Management: Schedule appointments, TRAVEL”>TRAVEL”>meetings, and events across departments
  • Inbox Management: Assist the team in managing email correspondence
  • Password Management: Maintain and manage passwords for third-party applications
  • Call Management: Attend calls, verify call notes are documented properly, and take call notes when necessary
  • Reporting:
    • Maintain scorecard reporting and analytics
    • Reviewing issue logs against requests to confirm all documentation is up to date
    • Update budget vs. actual reporting
  • Technology Support:
    • Assist with zoom management and notification requests in Technology related rooms
    • Assist with application reconnections
  • Administrative Support: Assist with administrative tasks related to fintech implementations
  • Status Updates and Documentation:
    • Update teamwork for client updates and follow up on tech projects with client or internal staff
    • Update 3rd party app tracking database
    • Update internal wiki for documentation
    • Keep track and notify clients of license requirements related to fintech
    • Submit special project requests and update internal documentation
  • Process Improvement: Look for efficiencies where possible to enhance current processes
  • Other projects as assigned

Essential Skills & Experience:

The ideal Administrative Assistant will have minimum 2 years of experience in an administrative role, within a highly tech savvy environment.

  • Grit: Motivated self-starter with a positive, can-do attitude. Demonstrates GRIT in overcoming obstacles and accomplishing tasks.
    • G: Expresses Gratitude and appreciation for the contributions of team members, fostering a positive and collaborative work environment
    • R: Demonstrates Resilience, flexibility, and determination while autonomously managing high-priority tasks and projects in an ever-evolving, dynamic work environment
    • I: Unquestionable commitment to upholding the highest standards of Integrity, ethical behavior, and transparency in all business practices
    • T: Proven ability to contribute effectively to organizational and team objectives through strong Teamwork skills
  • Excellent verbal and written communication are essential
  • Exhibits self-motivation and independent thinking. Is resourceful and proactive, with the ability to analyze and monitor internal processes for operational efficiency.
  • Proven ability to multi-task, while adhering to deadlines and prioritizes accordingly in a fast-paced, ever-changing environment.
  • Experience with AI (prompt engineering) or eagerness to learn
  • Strong technical skills. Savvy in Microsoft Office (Outlook, Word, Excel).
  • Proficient in working independently in a virtual environment. Comfortable interacting on webcam
  • Keen attention to detail and high level of accuracy
  • Strong customer service skills with both internal and external customers
  • Displays emotional intelligence and the ability to work well with various personalities

Minimum Education & Training Required:

  • High school diploma

If these are the things that you are passionate about and excite you, then we should talk!

Working at AccountingDepartment.com, LLC
The people at AccountingDepartment.com, LLC are passionate about their work and are driven by innovation. Each and every day we strive for excellence. Our work environment is equal parts casual and professional. We’re serious about our business and delivering the best service to our clients, but we also make it a priority to keep things fun and exciting.

Benefits include:

  • Work from home, W-2 position
  • Compressed work week option available
  • Generous vacation and paid holidays
  • Group Medical, Dental, Life, Vision, Accident Insurance
  • 401(k) plan
  • Participation in a company wide annual bonus incentive plan
  • $25 monthly internet stipend
  • Virtual employee groups, clubs, and activities throughout the year
  • Casual dress