Administrative Assistant, Healthcare

Administrative Assistant, Healthcare

Job Locations US-Remote

Requisition ID 2023-85712

# of Openings 5

Job Function Clinical

Job Schedule Regular Full-Time

Job Introduction

Maximus is currently hiring Administrative Assistants to support the CA PASRR program. The Administrative Assistant performs administrative tasks to ensure compliance with all contract level requirements, including conducting telephonic follow-ups and reviews for contracted services.

This position also verifies submitted screens for diagnosis or suspicion of serious mental illness (SMI) for General Acute Care Hospitals (GACH) or Skilled Nursing Facilities (SNF). The incumbent schedules field assessments for contract services and enters referral data into the database system, ensuring quality levels meet contract and company standards.

Essential Duties and Responsibilities:

• Responsible for completing phone screening follow-up for admissions and continued placement in General Acute Care Hospitals (GACH) or Skilled Nursing Facilities (SNF), utilizing federal and state criteria
• Review and communicate information with providers, utilizing computer database system for determining on-site assessment completion
• Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures
• Provide customer support to internal and external customers
• Responsible for assigning and coordinating referrals for contract work to appropriate parties
• Computer data entry
• Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures
• Complete assignments within established compliance standards and timelines
• Monitor multiple work queues daily to ensure cases move quickly through each process stage
• Identify and resolve data errors
• Answer Help Desk calls and/or emails

Minimum Requirements:

• High school diploma or GED required; Associate or Bachelor’s Degree within field of study in Psychology, Social Work or a related Mental Health field preferred
• Requires at least two (2) years of experience working with individuals with a mental health diagnosis
• Ability to work within a tight turnaround time assuring contract compliance

Home Office Requirements:

• Maximus provides company-issued computer equipment
• Reliable high-speed internet service
  • Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
  • Minimum 5 Mpbs upload speeds
• Private and secure workspace

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.

Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant’s salary history will not be used in determining compensation.

Posted Min USD $9.62/Hr.

Posted Max USD $30.00/Hr.