Possible expired job

This job was posted a month ago and may be expired now. If that's the case, you can browse similar jobs here. Apologies for the inconvenience.

Accounts Receivable Specialist

Accounts Receivable Specialist

Accounting and Finance Remote, United States


Position at LeadVenture

We are looking for a self-driven and competent Accounts Receivable/ Collection Specialist to join our team! As a Collection Specialist at our company, your main responsibility will be to contact clients and collect missed or outstanding payments and negotiate contract settlements.

Duties and Responsibilities

  • Monitor portfolio of accounts daily
  • Identify outstanding account receivables.
  • Investigate historical data for debts and bills.
  • Take actions to encourage timely payments.
  • Process payments, credits, and refunds
  • Research and respond to customer inquiries regarding billing related issues.
  • Reconciling accounts for billing and cash application
  • Resolve customer credit issues.
  • Contact customers (Via phone and email) with overdue balances and collect payment.
  • Negotiate payment plans, within approved guidelines.
  • Update account status records and keep up to date accurate notes on customer records.
  • Prepare and present reports on collection activities and progress.
  • Contact customers with declined credit cards
  • Respond to ACH Chargebacks withing allotted time from the bank.
  • Answer incoming phone calls and respond to voicemails in a timely manner.
  • Respond to internal requests.
  • Manage email inboxes daily. (Personal and group email inboxes)
  • Help customers navigate through the cancellation process to settle their contract balance.
  • Reviewing accounts that have filed for bankruptcy.
  • Working with a 3rd party collections agency and submitting delinquent accounts
  • Escalate issues which need additional review.
  • Other projects and tasks as assigned.

You’ll thrive in this role if you have:

  • At least 2-3 years’ experience in Collections and Accounts Receivable.
  • Skilled in Microsoft Office suite (Word, Excel, PowerPoint, etc.).
  • Exceptional attention to detail and problem-solving skills.
  • Exceptional integrity, honesty, and trustworthiness.
  • Excellent ability to successfully interface with clients and handle multiple priorities concurrently.
  • Able to work in a fast-paced, continuously evolving environment.
  • Critical thinking skills
  • Self-motivated.
  • High capacity to learn and adapt.