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Accounts Receivable Specialist

Accounts Receivable Specialist

locations Remote, United States


time type Full time

job requisition id REQ – 02327

Company : ABC Fitness Solutions

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Job Description

The ideal Collection Specialist should possess a combination of skills and skills that enable them to effectively manage overdue payments while maintaining a positive relationship with customers. This position reports to the Collections/Cash Application Supervisor.


  • Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset
  • Time Off – with our open PTO policy, you pick when you want time off when it’s best for you!
  • Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam
  • Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!
  • Fitness Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement.
  • Discounts – access to discounts with our partners, such as Dell, Microsoft & many more.
  • Medical/Dental/Vision coverage.
  • EAP – we get you help when you need it. Period.
  • Calm App +4 – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16.
  • And more! – so many benefits we couldn’t even fit then all here!


  • Conduct collections calls and negotiate payment plans with customers who have overdue payments
  • Operate in multiple software programs (including Workday, Recurly, Salesforce Billing, Chargebee, and proprietary systems)
  • Monitor and analyze customer accounts to identify delinquent accounts and follow up on payment arrangements
  • Investigate and resolve billing discrepancies and disputes
  • Maintain accurate records of all collection activities, including customer communications, payment agreements and payment histories
  • Collaborate with other departments such as customer service, sales, and finance to resolve issues and improve processes
  • Prepare and send collection letters, emails and other communications to customers
  • Work directly with the “Closing Sales and Discontinue” team to facilitate the changes needed
  • Create custom reports to facilitate financial operations and associated analysis needed
  • Other duties as assigned by management


  • 2+ years experience in collections in a high-volume and multi-platform environment
  • Proficiency with Microsoft Office suite, including at least intermediate Microsoft Excel
  • Professional communication skills and a collaborative mindset
  • Ability to multitask in a fast-paced environment
  • Ability to make sound decisions and take calculated risks
  • Excellent written and verbal communication skill
  • Ability to problem solve using deductive reasoning skills in a timely manner
  • Basic skills including but not limited to addition, multiplication and division of whole numbers, decimals and fractions
  • Flexibility and adaptability to frequent change


  • Workday and Salesforce experience
  • Experience understanding accounting system functionality
  • Experience with payment processing and/or software-as-a-service industries
  • Private equity background
  • 1+ years of Accounting experience
  • Strong customer orientation and teamwork skills
  • Detail-oriented and able to make sound decisions
  • Excellent interpersonal and communication skills
  • Commitment to company values

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!